In the first blog I wrote here, we talked about being proactive with our crisis response protocols.  In this post, we’re addressing why its important to make that plan very user-friendly. Many large universities and organizations have a crisis management plan, and some have taken the time to distribute them to their administrators and department…

The key to effective crisis communications and issues management is planning – in advance of any crisis or an issue that your university could face. Anticipating the types of challenges your institution could encounter and planning for them proactively will provide peace of mind knowing that any situation can be handled strategically and efficiently. Most…